All orders are shipped within 72 hours (not including Saturdays or Sundays). The customer is responsible for all shipping charges. All orders are shipped parcel or LTL (Less than Truck Load) or TL (Truck Load). All parcel shipments are shipped via FEDEX. LTL & TL (will vary with each order). Please refer to our return policy on any product that is damaged during shipping. Rock Bottom Bottles LLC reserves the right to choose the shipping courier for delivery of each customer’s order and shipping courier can change without notice. Shipping can take anywhere from 1-7 business days depending on destination location, size of order, weight of order, and availability of transit. High traffic times (i.e. Christmas) can delay shipping times.